Right of withdrawal
INSTRUCTIONS ON THE RIGHT OF WITHDRAWAL
You have the right to withdraw from the purchase contract within 14 days without providing a reason for doing so.
The withdrawal period will expire after 14 days on which you acquire, or a third party choosen by you (other than the carrier) acquires, physical possession of the last item of the ordered goods.
To exercise your right of withdrawal, you must inform us
HORL 1993 GmbH
of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post, fax or email).
You may use
- the attached model withdrawal form, but it is not obligatory,
- send us the withdrawal form electronically. If you choose to use this possibility, we will confirm the reception of your withdrawal immediately (e.g. via e-mail)
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
REVOCATION FORM SAMPLE
If you want to revoke the contract, please fill out this form and send it back.
HORL 1993 GmbH
I/we hereby revoke the contract concluded by me/us for the purchase of the following goods (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Adress of consumer(s):
Signature of consumer(s) (only if notified on paper)::
*delete as applicable
EFFECTS OF WITHDRAWAL
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this reimbursement, we use the same method of payment that you used for your purchase, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this reimbursement.
We can refuse the reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to
HORL 1993 GmbH
Ouside the EU:
Horl 1993 GmbH
c/o exporto Schweiz GmbH
immediately and in any case no later than 14 days from the day on which you notify us of the cancellation of this contract.
You only have to pay for any loss of value of the goods if this loss of value is due to your handling the goods in a way that is not necessary for the inspection of the condition, properties and functioning of the goods.
COSTS OF RETURN
You bear the direct costs of returning the goods.*
*For sustainability reasons, we decided not to offer return costs free of charge. We hope this will encourage a more conscious purchase decision and keep returns to a minimum.
You can download the information about your right of withdrawal here:
Right-of-withdrawal.pdf / Sample-Revocation-form.pdf